1. How do we protect your personal data?

We have technical and organizational security procedures in place to ensure the security of your personal data and to protect your session data and personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure, or access. However, you should always be aware that the transmission of information over the internet and other electronic means carries certain security risks, and we cannot guarantee the security of information transmitted in this way.

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2. How long do we retain data?

We retain your personal data for as long as we deem necessary or appropriate to comply with applicable laws or for as long as necessary for the purposes for which it was collected. We delete your personal data when it is no longer needed and, in any case, after the legally required maximum retention period has expired.

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3. What rights do you have regarding your personal data?

You have the right to exercise your privacy rights at any time and to obtain information about your stored personal data, to correct or supplement your personal data, to object to the processing of your personal data, or to request the deletion of your personal data. The contact details can be found in section 4 below. We reserve the right to correspond with you electronically (especially via email) in this regard.

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4. How can you contact us?

If you wish to exercise your rights regarding your personal data or have any questions or concerns about the processing of your personal data, you can contact us as follows: info@companymanager.au. We will endeavor to respond to your questions or concerns promptly upon receipt.

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5. Who is the owner of the data collection?

We are legally required to inform you of the owner of the data collection containing your personal data. The owner of the data collected from you is Company Manager Australia PTY LTD in Australia.

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6. When do we collect personal data?

We collect your personal data whenever we have contact with you. The situations in which we have contact with you are varied.

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7. What personal data do we collect?

The personal data collected is also varied. On the one hand, we collect personal data that you provide to us. On the other hand, we collect personal data that is automatically or manually recorded during your contact with us, such as: Name and first name; date of birth and age; gender; home address; delivery address; billing address; credit card and account information; phone number(s); email address(es); information on subscribed newsletters or other advertising; consent to receive advertising; online customer account information (including account opening date, username, profile pictures); memberships within our business area.

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8. Why do we process personal data?

We process your personal data for different purposes. These purposes can be grouped into several categories. Specifically, we may process your personal data in whole or in part for one or more of the following purposes:

8.1 Processing purposes related to our goods and services offerings: Provision and sale of our goods and services; Processing of orders and contracts, including sending order and shipping confirmations, delivery confirmations, and invoicing; Organization and execution of courses, seminars, or training; Organization and provision of customer service; Organization and execution of customer loyalty programs; Organization and execution of market research and opinion surveys; Credit checks.

8.2 Processing purposes related to customer communication: Provision, administration, and execution of customer communication by mail and electronic communication; Business communication by mail and via telephone, fax, email, voicemail, text messages (SMS), picture messages (MMS), video messages, or instant messaging; Evaluation of the use of our offerings via telephone, fax, email, voicemail, text messages (SMS), picture messages (MMS), or instant messaging, such as: type of use, frequency, and duration of use, exact location of use.

8.3 Processing purposes related to special activities and events: Organization and execution of competitions or prize draws, including notification and publication of winners on our websites, mobile apps, or our offers on internet platforms, multimedia portals, or social networks; Organization and execution of special events such as events, promotional events, sponsorship events, cultural and sporting events.

8.4 Processing purposes related to customer behavior analysis: Optimization of locations and product offerings in our stores through individualized and personalized, but also anonymous and group-based recording and evaluation of historical and current customer and purchasing behavior in our stores or other premises—including the creation and analysis of location data, movement profiles, and shopping cart analysis; Individualized and personalized or anonymous and group-based recording and evaluation of historical and current customer and purchasing behavior when using the offerings on our websites, mobile apps, or on internet platforms, multimedia portals, or social networks.

8.5 Processing purposes related to direct marketing: Simplification of processes—such as purchases or bookings—and use of insights from customer behavior analysis to continuously improve all goods and service offerings; Avoidance of unnecessary advertising through insights from customer behavior analysis for individualized and personalized direct marketing; Sending individualized and personalized advertising by mail or via telephone, fax, email, voicemail, text messages (SMS), picture messages (MMS), video messages, or instant messaging; Individualized and personalized adjustment of offers and advertising on our websites, mobile apps, or our channels on internet platforms, multimedia portals, or social networks.

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9. To whom do we disclose your personal data?

We may only disclose your personal data if we deem it necessary to comply with applicable laws and regulations, in legal proceedings, at the request of the competent courts and authorities, or for other legal obligations to protect and defend our rights or property.

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10. How do we use cookies?

We also use so-called cookies on our websites. These are small files that are stored on your computer or mobile device when you use one of our websites. We also want to inform you comprehensively about our use of cookies.

10.1 Why do we use cookies?

The cookies we use are initially intended to ensure the functionality of our websites—such as the shopping cart functionality. In addition, we use cookies to adapt our internet offering to your customer needs and to make your browsing experience as pleasant as possible. We also use cookies to optimize our advertising. With cookies, we can present you with advertising and/or special goods and services that may be of particular interest to you based on your use of our website. Our goal is to make our internet offering as attractive as possible for you and to present you with advertising that matches your interests.

10.2 What cookies do we use?

Most of the cookies we use are automatically deleted from your computer or mobile device at the end of the browser session (so-called session cookies). For example, we use session cookies to save your country and language settings and your shopping cart across different pages of an internet session.

10.3 What data is stored in cookies?

No personal data is stored in the cookies we use. The cookies we use cannot be assigned to any specific person. When a cookie is activated, it is assigned an identification number.

10.4 How can you prevent the storage of cookies?

Most internet browsers accept cookies automatically. However, you can instruct your browser not to accept cookies or to ask you before accepting a cookie from a website you visit. You can also delete cookies from your computer or mobile device by using the appropriate function on your browser. If you decide not to accept our cookies or the cookies of our partner companies, you may not see certain information on our websites, and you may not be able to use some features designed to enhance your visit.

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11. How do we use log files?

Each time you access our websites, certain usage data is transmitted to us for technical reasons by your internet browser and stored in log files, known as log files. These are the following usage data: date and time of access to our website; name of the accessed website; IP address of your computer or mobile device; address of the website from which you accessed our website; data volume transferred, as well as the name and version of your browser.